Audi-Lyze

Support

Contact & Support

One email address reaches the team for everything — we reply as soon as we can.

Effective date: September 9, 2026

1. Email us

For any question or request, email support@audi-lyze.com. If your message concerns your account, please write from the email address registered to it so we can verify it is you.

2. What we can help with

  • Support — questions about analyses, reports, saved ideas or your account.
  • Billing — questions about charges, receipts or failed payments.
  • Cancellation — cancel your Pro subscription at any time by emailing us from your account address.
  • Refunds — refund requests are reviewed case by case; include the approximate date of the charge.
  • Privacy — questions about the data we hold about you.
  • Data deletion — request deletion of your account and personal data. We will verify your identity and confirm once it is done.

3. Response time

We aim to respond within a few business days, and within 30 days for formal privacy or data-deletion requests where the law sets a deadline.

Questions about this document? Email us at support@audi-lyze.com.